Responsive from Day One.  From initial inquiry to installation and beyond, our customer service distinguishes us from less experienced contractors.

Before you order

  • A prompt, timely response to your inquiry with recommendations, schedules, and alternate opportunities

After you place an order

  • Prefab conference determines parameters
    • Access/Work schedule
    • Working conditions
    • Job site neatness and interior protection needs
    • Cleanup requirements
  • Communication
    • Work in progress
    • Available for questions, changes
    • 24-hour emergency phone contact

During the job

  • Personnel
    • Involvement of the right people
    • Introduction to working foreman
  • Viewing progress
    • Open invitation to view work
    • Can deliver photos of work in progress
  • Safety Assurance
    • One of the most effective programs in the industry

After the job

  • Job inspection, Itemized rating survey, Interview

Ongoing relationship

  • Maintain a continuing job file
  • Maintenance program availability